Craedion Labs

Privacy Policy

We can be reached at info@craedionlabs.com

User Comments:

When users leave comments on our site, we collect the information provided in the comments form, along with their IP address and browser user agent string to assist in spam detection.

Media:

If you choose to upload images to our website, please be cautious about including location data (EXIF GPS) in the files. Visitors to the site may download and extract any location data from these images.

Cookies:

If you leave a comment on our site, you have the option to save your name, email address, and website in cookies. These cookies are for your convenience, so you don’t have to re-enter your details when leaving another comment. They will last for one year.

When you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

Upon logging in, we set up several cookies to save your login information and screen display preferences. Login cookies are active for two days, and screen options cookies for one year. Selecting “Remember Me” will keep your login active for two weeks. Logging out will remove the login cookies.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and only indicates the post ID of the article you edited. It expires after one day.

Embedded Content from External Websites:

Articles on this site may contain embedded content (such as videos, images, articles) from other websites. This embedded content behaves in the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. This includes tracking your interaction if you have an account and are logged in to that website.

Data Sharing:

If you request a password reset, your IP address will be included in the reset email.

Data Retention:

If you leave a comment, the comment and its metadata are retained indefinitely. This is done to recognize and automatically approve any follow-up comments instead of holding them in a moderation queue.

For registered users on our website, we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except for the username). Website administrators also have access to view and edit this information.

Your Data Rights:

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any information you have provided to us. You can also request the erasure of any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Destination:

Visitor comments may undergo automated spam detection.

Refund Policy for Digital Services

We at Craedion Labs are committed to providing high-quality digital services tailored to meet your specific needs. However, we understand that circumstances may arise where a refund is requested. Please review our refund policy outlined below:

  1. Eligibility for Refund

    Refund requests will be considered under the following circumstances:

    • Service Not Delivered: If, for any reason, we are unable to deliver the agreed-upon services within the specified time frame or in accordance with the initially discussed guidelines, you are eligible for a refund.

    • Service Not as Advertised: In the event that the delivered service significantly deviates from what was initially outlined and agreed upon, a refund may be requested.

  2. Refund Process

    To request a refund, please contact our customer support team at info@craedionlabs.com. Kindly provide specific details regarding the service in question, the reason for the refund request, and any supporting documentation.

    Our team will review your request and, if it meets the eligibility criteria, process the refund accordingly.

  3. Refund Amount

    The refund amount will be determined based on the specific circumstances and the extent of deviation from the initially agreed-upon service.

  4. Refund Timeframe

    Once your refund request is approved, we will process the refund within 15 business days. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your payment method and financial institution.

  5. Exclusions

    The following scenarios are not eligible for a refund:

    • Change of Mind: Refunds will not be granted due to a change of mind or circumstances unrelated to the service delivery.

    • Non-Compliance with Usage Terms: If the service was delivered in accordance with the initially agreed-upon terms and guidelines, no refund will be provided.

  6. Contact Us

    If you have any questions or concerns about our refund policy, please feel free to reach out to our customer support team at info@craedionlabs.com We are here to assist you.

Please note that this refund policy is subject to change without prior notice. It is recommended to review this policy periodically for any updates or revisions. Last Updated: 01-01-2023